GP Survey

1) Did you find it easy to get through to this GP practice by phone?

2) Did you find the receptionists at this GP practice helpful?

3) Are you satisfied with the general practice appointment times available?

4) Do you usually get to see or speak to your preferred GP when you would like to?

5) Were you offered a choice of appointment when you made the appointment?

6) Were you satisfied with the type of appointment you were offered?

7) Did you take the appointment you were offered?

8) Will you describe your experience of making an appointment as good?

9) Were you given a time for your appointment?

10) Do you agree that the healthcare professional you saw or spoke to was good at giving you enough time during your appointment?

11) Do you agree that the healthcare professional you saw or spoke to was good at listening to you during your appointment?

12) Do you agree that the healthcare professional you saw or spoke to was good at treating you with care and concern during your appointment?

13) Do you agree you were involved as much as you wanted to be in decisions about your care and treatment during your appointment?

14) Do you have a confidence and trust in the healthcare professional you saw or spoke to during your appointment?

15) Did you feel the healthcare professional recognised or understood any mental health needs during your appointment?

16) Did you feel that your needs were met during your appointment?

17) Do you agree that you had enough support from local services or organisations in the last 12 months to help manage your long-term condition(s)

18) Will you describe your overall experience of this GP practice as good?